Privacy Notice

Octagon Medical LP, Kerasias 35, 15238 Chalandri, Athens, Greece, is the controller for personal data processed through its business correspondence. Privacy enquiries and rights requests may be sent to info@octagonmed.com.

If you use the enquiry form or contact us by email, we receive the identifiers, organisation details, country or region, enquiry category, subject and message content you choose to provide. Do not submit patient information, medical images, clinical records or other sensitive health data.

The website, Zoho Forms and their hosting or security infrastructure may process limited technical information, such as IP address, browser or device information, requested page, timestamp, CAPTCHA interaction and security events, to deliver and protect the service.

Business correspondence is processed to review and respond to enquiries, take requested pre-contractual steps, maintain appropriate commercial records and protect our legitimate interests in secure, accountable business operations. Technical data is processed to provide, secure and diagnose the website.

Enquiries and correspondence are retained only for as long as reasonably necessary for the enquiry, resulting business relationship and applicable legal or record-keeping needs. Technical logs are retained according to the security and operational settings of the relevant service.

Access is limited to authorised persons and service providers supporting forms, email, hosting, security or professional advice where necessary and subject to appropriate obligations. Zoho provides the embedded enquiry form and CAPTCHA functionality.

Where a service provider processes information outside the European Economic Area, Octagon Medical will rely on an applicable lawful transfer mechanism and appropriate safeguards. The exact providers and transfer arrangements should be reviewed whenever the website or email service changes.

Subject to the applicable conditions, you may request access, rectification, erasure, restriction, portability or object to processing. You may also lodge a complaint with the Hellenic Data Protection Authority.

To exercise a right, email info@octagonmed.com. We may request information necessary to verify identity and locate the relevant records.

Do not send patient information, medical images, clinical records or other sensitive health data through the website or the published business email. Octagon Medical may request a different controlled channel where sensitive information is legitimately required.